President's Welcome Message
Welcome to the pride and joy of my professional life - the world's #1 source for new, rare and vintage sports posters, SportsPosterWarehouse.com! As the founder, president and CEO of the company, it is my job to ensure that your experience shopping here with us is a good one.
The job starts with the one word that makes us unique, exciting, and, ultimately, successful: SELECTION. In the world of sports posters, there's simply no other place on earth that can compete with our incredible variety of products. From vintage originals dating back to the late-1960s, to the complete catalogs of panoramic stadium photographers Rob Arra and James Blakeway, to our hundreds of exclusive poster-sized reprints from the vast old-school archives of Photo File, to all the current superstar value posters from industry giant Trends International, no one can compete with the choices we offer to the knowledgeable fan, enthusiastic collector, inspired decorator or loving gift buyer. I spend much of my time sourcing new additions to the collection, to ensure there's something new to offer virtually every day!
Next comes our commitment to you: CUSTOMER SERVICE. Once you have trusted us with your money, it becomes our duty to make the delivery of your purchases as smooth as possible. To ensure rapid fulfillment of even the largest and most complex orders, we keep our 3,000 sq. ft. warehouse filled with mountains of posters at all times of the year, ensuring an in-stock rate of more than 99%. We do not resort to unreliable drop-shipping arrangements or unresponsive third-party distribution centers; our shipping department is in-house and 100% dedicated to serving no one but the customers of SportsPosterWarehouse.com! We also grant you the respect of in-house customer communication, with a toll-free telephone line answered by a live customer service specialist at our headquarters five days a week (sometimes, you'll even get me answering the line!)
Third, we take PRICING very seriously. We take great care to ensure that no legitimate, professional poster retailer undercuts our prices to any significant degree. Our shipping prices for customers everywhere are the lowest in the business. We have no hidden charges at checkout, and, as a Canadian-domiciled business, we do not add sales taxes onto orders shipping to any of the 50 United States. Everyone loves a unique product at a great price!
Finally, we have the intangible that no other poster retailer has: a PASSION FOR SPORTS. After graduating in 1997 from the MBA program at my proud alma mater, McMaster University in Hamilton, Ontario, I began this company with a simple goal: to take my lifelong passion for all things sporting, and channel it into creating a profitable business from scratch. With good timing, great effort, and smart decisions, I was able to succeed in that goal, creating a business that has helped tens of thousands of customers bring their walls and collections alive for more than 20 years now. The passion is apparent everywhere in our vast online catalog: virtually every page includes precise product details and lively descriptions that breathe extra life into the images you buy.
As the man in charge here at SportsPosterWarehouse.com, I'm always looking for suggestions on how to improve our product, service, and shopping experience. Please e-mail me any time at nflagg@sportsposterwarehouse.com with ideas, questions or concerns, and I'll do my best to get back to you with a positive reply.
Thank you for your patronage! I look forward to helping you celebrate your love for sports in a proudly VISUAL way in the days, months and years ahead!
Sincerely,
Neil Flagg
Founder, President & CEO
SportsPosterWarehouse.com